Returns & Exchanges
At VITURE, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
Prepare Your Package
Securely pack your VITURE device and all original accessories in the original packaging to ensure the items are protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our team inspects the returned hardware, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing